Who We Are

This website is operated by Stout Medical, LLC (“we,” “us,” or “our”), a U.S.–based Distributor of cGMP-processed Wharton’s Jelly and other regenerative biologic products for licensed healthcare professionals. Our primary business is B2B; we do not market directly to patients.

Scope

This Policy explains how we collect, use, disclose, and safeguard personal information obtained through:

  • Lead-capture forms, sample-request forms, and event registrations

  • Calendar-booking tools (e.g., Calendly, Cal.com)

  • Email, SMS, or other marketing campaigns

  • Cookies and similar tracking technologies placed on this site

Information We Collect

Category Examples Source
Identification Name, clinic name, professional title, NPI / license type Web forms you complete
Contact Information Work email, phone number, mailing address Web forms
Professional Interests Current biologics used, monthly procedure volume, preferred call topic Checkbox or drop-down selections in our lead forms
Usage Data IP address, browser type, pages visited, time on page Cookies, server logs, analytics pixels
Marketing Preferences Email/SMS opt-ins, unsubscribe choices Your selections in emails and SMS replies

Please do not provide patient health information (PHI) on any form. We are not a covered entity under HIPAA and cannot accept PHI through this site.

How We Use Your Information

We process personal information to:

  1. Qualify and route your inquiry to the correct sales or medical-advisory representative

  2. Schedule strategy calls, sample shipments, or product demonstrations

  3. Send educational materials, protocol updates, event invitations, and promotional offers you have opted to receive

  4. Improve Site performance, ad targeting, and user experience through analytics and A/B testing

  5. Comply with legal or regulatory obligations (FDA 1271, TCPA, CAN-SPAM, etc.)

SMS & Voice Consent (TCPA)

By providing your mobile number and checking the consent box, you agree to receive autodialed or prerecorded SMS and voice calls from us. Message frequency varies; message & data rates may apply. Reply STOP to opt out.

Cookies & Tracking

We use first- and third-party cookies, pixels, and similar technologies to:

  • keep you logged in,

  • remember form data,

  • measure ad performance (Meta/Facebook, LinkedIn, Google Ads), and

  • analyze aggregate Site traffic (Google Analytics 4).

You can control cookies through your browser settings. Disabling cookies may limit Site functionality.

Disclosure of Information

We never sell your data. We share it only with:

  • Service providers who help us host the Site, ship samples, send emails/SMS, or process bookings (all bound by confidentiality obligations)

  • Advertising partners for retargeting and analytics

  • Legal authorities when required to comply with law, regulation, subpoena, or governmental request

Data Retention

We retain personal information only as long as necessary to fulfill the purposes above, unless a longer period is required by law (e.g., tax, compliance).

Your Choices & Rights

  • Email/SMS Opt-Out: Click “unsubscribe” in any email or reply STOP to any SMS.

  • Cookie Control: Adjust browser settings or use industry opt-out tools (aboutads.info).

  • Access / Deletion (CCPA): California residents may request a copy or deletion of their personal data by emailing stoutmedicalinfo@gmail.com

  • GDPR Rights: If you are in the EEA/UK, you may have rights to access, rectify, or erase your data and to object to processing or request portability. Email us at the address below.

Do Not Track Signals

Our Site currently does not respond to “Do Not Track” browser signals.

Children’s Privacy

This Site is intended for users 18 years or older and specifically for licensed healthcare professionals. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this Policy periodically. We will post the revised version and update the “Last updated” date. Continued use of the Site after changes constitutes acceptance.

Stout Medical products are not FDA approved or licensed for the prevention, treatment, diagnosis, mitigation, and/or cure of any disease or condition, including COVID-19. All statements and opinions provided are for educational and informational purposes only and we do not diagnose or give medical nor legal advice. Individuals interested in natural biologics therapy are urged to review all pertinent information and do their own research before choosing to participate in treatments utilizing natural biologics products. All Stout Medical products are for cosmetic/topical, research and or homologous use only.